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Shipping & Return Policy

Shipping & Handling

All Professional Dental Practice orders must be prepaid. In the Continental USA the customer will get free shipping for UPS ground delivery to your USA practice (excluding Alaska and Hawaii).

All orders will ship UPS ground unless otherwise specified during the purchase process.
Orders are shipped within 3 working days from date of order. If there is a delay in shipping your order, customer will be notified.

Returns & Replacements

We guarantee the products we sell. If you are not 100% satisfied, contact us within 30 days.
JLC Dental Products, LLC will accept for return any unopened product in new condition, and unaltered packaging or damage from the customer. A full refund will be issued within 30 days of the date of purchase. The refund will be credited back to the customer’s credit card that was used for the purchase. The shipping cost to return will be the responsibility of the purchaser. You may check on the status of your refund by emailing